[TCCUG Helpline] Windows 2000

clark747 helpline@tccug.org
Tue, 9 Oct 2001 18:57:44 -0400


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Wally:  I appreciate all of the suggestions that you and many TCCUG =
members provided.  I eventually prayed upon the chairman of the Board to =
provide me with a total new tower.  It arrived and was installed by a =
tech rep from C&W computers named Jason.  All of the data was =
transferred and I have enjoyed more than 30 hours of crash free =
operation with the new computer.  I will probably never know the =
hardware problem but I am convinced that there was a very evasive =
problem somewhere in the components and after almost 9 months I am =
delighted to have a working computer even with ME>  Thanks againto all =
helpers from TCCUG
Let A Smile Be Your Umbrella, Clark
  ----- Original Message -----=20
  From: W. R. Neilson=20
  To: helpline@tccug.org=20
  Sent: Wednesday, August 15, 2001 12:44 AM
  Subject: Re: [TCCUG Helpline] Windows 2000


  Hi Clark, Wally Neilson here;

  Please don't get your hopes up just yet, I don't have a simple =
solution for your problems; but can you tell me more about them.  When =
you get your lock-ips are there any error messages?  If not, when the =
lock-up occurs will the CTRL-ALT-DEL combination bring up the End Task =
Window?  If it dows, which application is shown highlighted?

  One thing you could try is as follows: Start your machine, when you =
get to the Desktop screen "End Task" everything except Explorer and =
Systray. (If you have an always-on broadband connection--not a dial-up =
modem, disconnect the cable or the DSL line), and then run your machine =
normally and see if you still get the lock-ups.  If you don't (which I =
hope would be the case), repeat the drill but leaving one more =
application not terminated.  If still no problem, keep adding back one =
application a day or every two days, until you begin to experience =
lock-ups.  Take off the last two applications you had added back and see =
if the system works OK.  If it does; put one of the two back.  If it is =
still OK skip over the last one you had added back (it presumably is the =
culprit) and continue adding applications.  When you are through, with =
any luck, you will be running OK but one of your applications will be =
the suspect.  Add that one back in and see if the problem returns, if it =
does, take that application off again.  If the problem goes away, look =
for new drivers for that application, or a later version of same.

  Hope this helps,

  Wally Neilson

  At 08:53 PM 08/14/2001 -0400, you wrote:


    SNIP


    I went to the shop and everything checked out ok there but when I =
got home
    and only installed the tower and the monitor (no printer or scanner) =
and
    proceeded to get lock ups.=20



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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Wally:&nbsp; I appreciate all of the =
suggestions=20
that you and many TCCUG members provided.&nbsp; I eventually prayed upon =
the=20
chairman of the Board to provide me with a total new tower.&nbsp; It =
arrived and=20
was installed by a tech rep from C&amp;W computers named Jason.&nbsp; =
All of the=20
data was transferred and I have enjoyed more than 30 hours of crash free =

operation with the new computer.&nbsp; I will probably never know the =
hardware=20
problem but I am convinced that there was a very evasive =
problem&nbsp;somewhere=20
in the components and after almost 9 months I am delighted to have a =
working=20
computer even with ME&gt;&nbsp; Thanks againto all helpers from=20
TCCUG</FONT></DIV>
<DIV>Let A Smile Be Your Umbrella, Clark</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV=20
  style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
  <A title=3Dwneilson@adelphia.net =
href=3D"mailto:wneilson@adelphia.net">W. R.=20
  Neilson</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>To:</B> <A =
title=3Dhelpline@tccug.org=20
  href=3D"mailto:helpline@tccug.org">helpline@tccug.org</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Wednesday, August 15, =
2001 12:44=20
  AM</DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [TCCUG Helpline] =
Windows=20
  2000</DIV>
  <DIV><BR></DIV><FONT size=3D3>Hi Clark, Wally Neilson =
here;<BR><BR>Please don't=20
  get your hopes up just yet, I don't have a simple solution for your =
problems;=20
  but can you tell me more about them.&nbsp; When you get your lock-ips =
are=20
  there any error messages?&nbsp; If not, when the lock-up occurs will =
the=20
  CTRL-ALT-DEL combination bring up the End Task Window?&nbsp; If it =
dows, which=20
  application is shown highlighted?<BR><BR>One thing you could try is as =

  follows: Start your machine, when you get to the Desktop screen "End =
Task"=20
  everything except Explorer and Systray. (If you have an always-on =
broadband=20
  connection--not a dial-up modem, disconnect the cable or the DSL =
line), and=20
  then run your machine normally and see if you still get the =
lock-ups.&nbsp; If=20
  you don't (which I hope would be the case), repeat the drill but =
leaving one=20
  more application not terminated.&nbsp; If still no problem, keep =
adding back=20
  one application a day or every two days, until you begin to experience =

  lock-ups.&nbsp; Take off the last two applications you had added back =
and see=20
  if the system works OK.&nbsp; If it does; put one of the two =
back.&nbsp; If it=20
  is still OK skip over the last one you had added back (it presumably =
is the=20
  culprit) and continue adding applications.&nbsp; When you are through, =
with=20
  any luck, you will be running OK but one of your applications will be =
the=20
  suspect.&nbsp; Add that one back in and see if the problem returns, if =
it=20
  does, take that application off again.&nbsp; If the problem goes away, =
look=20
  for new drivers for that application, or a later version of =
same.<BR><BR>Hope=20
  this helps,<BR><BR>Wally Neilson<BR><BR>At 08:53 PM 08/14/2001 -0400, =
you=20
  wrote:<BR><BR>
  <BLOCKQUOTE class=3Dcite cite =
type=3D"cite">SNIP</FONT></BLOCKQUOTE><BR>
  <BLOCKQUOTE class=3Dcite cite type=3D"cite"><FONT size=3D3>I went to =
the shop and=20
    everything checked out ok there but when I got home<BR>and only =
installed=20
    the tower and the monitor (no printer or scanner) and<BR>proceeded =
to get=20
    lock ups. </FONT></BLOCKQUOTE><BR></BLOCKQUOTE></BODY></HTML>

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